Maintenance Requests
from Our Current Tenants
IF THIS IS A LIFE-THREATENING EMERGENCY,
CALL 911 NOW.
CALL 911 NOW.
If this is a non-Life-Threatening Emergency
that needs to be addressed IMMEDIATELY
(e.g., burst pipe, broken door lock, broken window, locked out, etc.),
please call (315) 579-4299 ASAP!
that needs to be addressed IMMEDIATELY
(e.g., burst pipe, broken door lock, broken window, locked out, etc.),
please call (315) 579-4299 ASAP!
Entry to the Unit:
Please note that, for emergency repairs only,
our maintenance staff will enter the unit as soon as they can safely do so upon arrival,
regardless of whether you are home or not.
Please note that, for emergency repairs only,
our maintenance staff will enter the unit as soon as they can safely do so upon arrival,
regardless of whether you are home or not.
Maintenance Request Form
- For all other maintenance requests, please complete & submit the form below.
- Please include only one maintenance request on this form. For additional maintenance requests, please return to this page after submitting your first request and complete the form again.
- Our maintenance staff will then evaluate your request(s) and address it promptly according to priority.
- You will be contacted at least 24 hours in advance before our maintenance staff enters the unit to perform non-emergency repairs.
- Please include the contact info of the roommate who knows the most about the issue and is able to meet with our maintenance staff at the unit to discuss it if they need additional info to more effectively and quickly resolve the problem.
- For all other maintenance requests, please complete & submit the form below.
- Please include only one maintenance request on this form. For additional maintenance requests, please return to this page after submitting your first request and complete the form again.
- Our maintenance staff will then evaluate your request(s) and address it promptly according to priority.
- You will be contacted at least 24 hours in advance before our maintenance staff enters the unit to perform non-emergency repairs.
- Please include the contact info of the roommate who knows the most about the issue and is able to meet with our maintenance staff at the unit to discuss it if they need additional info to more effectively and quickly resolve the problem.
